Resources

Check out our Servitisation Resources Hub comprising of case studies, tools, webinars, reports and more, developed by the different initiatives under the SET Alliance. As a member of the SET Alliance you will gain access to additional support and exclusive materials.

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Showcasing Cooling-As-a-Service in Malaysia’s new Financial District With KAER

Kaer brings a unique Cooling-as-a-Service solution to a groundbreaking 17-acre lifestyle destination, efficiently refreshing multiple parts of the complex, including a shopping mall, offices and a hotel.

Efficient, Clean and Quiet Refrigeration from Energy Partners: Cooling-as-a-Service for Food Processing

Energy Partners Refrigeration is retrofitting the refrigeration system of Sovereign Foods’ facility in Hartbeespoort. The project focuses on a new ammonia system that will deliver a cooling capacity of 5.4 MW to the processing plant.

Transforming Rural Livelihoods with Accessible Cold Storage

Koel Fresh is setting up solar-powered cold rooms at farm gates and markets run by local women’s federations in and around Rourkela. The project is leveraging the Your Virtual Cold-Chain Assistant (Your VCCA) solution comprising the Coldtivate mobile application to facilitate inventory management, post-harvest and market intelligence, and a Cooling-as-a-Service business model.

A Leading Hospital Chain in India Chooses to Cooling-as-a-Service

KIMS Sunshine Hospital, a group based in Hyderabad, entered a 12-year CaaS contract with Smart Joules. The first project is currently ongoing and due for completion in early 2023.

Comfort Loop: Accelerating the adoption of cleaner cooling in Mexico City’s commercial real estate sector

Comfort Loop completed a chiller system retrofit project through CaaS for a commercial real estate building in Mexico City, the Torre Optima II, which has achieved Gold level LEED certification.

Cooling-as-a-Service Implementation in a Dairy Factory Outperforms Expectations

Clover, the largest dairy company in South Africa, is conducting a vast upgrading plan of its facilities across the country particularly emphasising their refrigeration systems. Its Queensburgh site is piloting Cooling-as-a-Service with results above forecasts.

Standardised Contracts

What do service contracts look like? Under the Cooling-as-a-Service (CaaS) and Efficiency-as-a-Service (EaaS) projects, several standardised service contracts were developed. These serve as a starting point for as-a-Service solutions, and can help you to understand the different clauses, and the creation of off-balance contracts.

CaaS Contract (Global) ↓

EAAS contract (Belgium, sPAIN, NETHERLANDS) ↓

Pricing Tools

How do you price service solutions? Under the Cooling-as-a-Service (CaaS), Efficiency-as-a-Service (EaaS) projects, pricing tools were created to better enable service providers to define their pricing model, and to communicate financing elements to customers and financiers.

Eaas Pricing tool (multiple technologies) ↓

CaaS Pricing model (HVAC) ↓

Risk Assessment Tool

What risks are involved in servitisation? Under the Efficiency-as-a-Service (EaaS) project, a risk assessment tool was developed outlining the different risks for consideration by providers, customers and financiers.

EAAS rISK MItIGATION TOOL ↓

Questionnaires

How do you talk to different stakeholders? During the Cooling-as-a-Service (CaaS) project, questions were developed for providers to discuss service offerings and projects with potential and existing customers, as well as financiers.

Caas relevant questions (Customers) ↓

Caas relevant questions (Financiers) ↓

YourVCCA tools and materials (cold rooms)

Operators Training Manual ↓

Presentation - transforming agricultural through CaaS ↓

Editable farmer training brochure (English) ↓

Exclusive to SET Alliance members

Already part of SET Alliance? Contact us

The Path to Efficiency-as-a-Service: A Guide to Creating Customer Value

In this webinar, industry experts explore the critical steps one company must take to adopt and thrive with service-based offerings. This event aims to demystify XaaS models, discussing their value proposition, the building blocks necessary to create value, and the challenges and benefits faced by solution providers.

The value of digitalisation in Product-as-a-Service (PaaS) Unlocking value through digitalisation

This webinar focused on the value of digitalisation in Product-as-a-Service models, and how it can scale efficiency and enhance revenues. Our expert speakers explored how digitalisation can unlock the feasibility of the model, recounted their journey into implementing servitisation offerings, the challenges faced and solutions selected to overcome them.

Product-as-a-Service: a Model to Enhance Circularity of Building Systems

This webinar explores how circularity principles can be integrated into Product-as-a-Service (PaaS) models and contracts, examining the key characteristics, challenges, and opportunities of incorporating circular practices into PaaS offerings, particularly in the building services sector. Industry experts discuss customer and financier perspectives on circularity and the reduction of environmental impacts within PaaS frameworks.

Unlocking Finance for Cold Rooms and Cooling as Service: Insights from the Field and Financiers

The second webinar of the ‘Unlocking finance and scalability for cold rooms as a service’ series, provides insights from experts on the criteria and challenges cooling companies face in securing funding. Discussions cover information gaps, investor expectations, the role of digital technology, and practical solutions to unlock financing for scaling agricultural cold storage.

Cold Storage Financing in Agriculture: Where are we now and where do we want to go?

The first webinar of this series provides a comprehensive overview of the multi-dimensional impacts, barriers, business models, instruments and tools relevant for scaling agricultural cold storage. The session specifically explores the financial landscape for ‘Cooling-as-a-Service’ (CaaS) cold rooms.

Your Virtual Cold Chain Assistant – Incubator Tour

During autumn 2022, the Your Virtual Cold Chain Assistant project, part of the SET Alliance, launched an initiative to offer technical assistance to 5 cooling companies to adopt a Cooling-as-a-Service model for their solutions and the Coldtivate app. Here’s the presentation of this incubator.